In-depth: PostHog vs Hotjar

PostHog and Hotjar both help you understand how users interact with your product through session replay, heatmaps, and user surveys. They're popular choices for teams that want to go beyond pageview analytics and see what users actually do.

Hotjar is now part of Contentsquare (which also acquired Heap). It's still available as a focused user research tool built for UX teams, but pricing and plans now live under the Contentsquare umbrella.

PostHog combines replays and surveys with a full suite of developer tools designed to measure impact from one integrated platform.

In this comparison, we break down how PostHog and Hotjar stack up so you can decide which one is the right fit.

How is PostHog different?

1. We're an all-in-one platform

PostHog goes beyond replays and user surveys by integrating them with product and web analytics, feature flags, A/B testing, error tracking, LLM analytics, workflows, a data warehouse, data pipelines, and more. It's everything you need from a single app with a single contract. A genuine single source of truth for your product and customer data.

2. It's a platform built for developers

This means you get support from the engineers who actually build the product, extensively documented APIs, and a SQL query builder, so you can analyze data how you want. Our code, culture, and strategy are public on GitHub and in our public handbook.

And as your needs grow, PostHog grows with you – advanced capabilities such as a CDP or data warehouse are ready to switch on whenever you need them.

Development teams at Supabase, Lovable, and ElevenLabs, and many more trust PostHog as they scale.

3. We're cheaper and have a generous free tier

Every customer gets 5,000 web recordings, 1,500 survey responses, and 1 million events for free each month, no matter what plan they're on. Our generous free tier means more than 90% of companies use PostHog for free, and you'll pay less when you do use up your free credits. You also get 2,500 free recordings on mobile apps.

Learn more about using PostHog

Product comparison

The best way to imagine PostHog is as an alternative to Hotjar, Heap, and LaunchDarkly rolled into one.

Hotjar
compare
Funnels
Track users through a sequence of events to find drop-off and improve conversion
Product Analytics
Track usage, retention, and feature adoption with comprehensive analytics
Web Analytics
Privacy-focused web analytics with real-time data and no sampling
Session Replay
Watch real user sessions to understand behavior and fix issues
Heatmaps
Visualize where users click and scroll on your website
Scrollmaps
Visualize where users scroll on your website
Feature Flags
Control feature access with precision and safely roll out changes
Experiments
Run statistically rigorous A/B/n tests and validate ideas with confidence
Surveys
Collect product feedback with no-code surveys and customizable targeting
Data Stack
Import, query, model & visualize product and third party data together
Interview scheduling
In-app widget for requesting customer interviews
Interview transcriptions
Record and transcribe user interviews

Analytics

Since Hotjar is now part of Contentsquare, the analytics picture has changed.

Hotjar already offered funnels, but since the merge, broader product analytics features – like retention, user paths, and custom dashboards – are now available through Contentsquare's plans.

Contentsquare splits analytics across two products: Experience Analytics (funnels, heatmaps, dashboards – 200k free monthly sessions) and Product Analytics (trends, retention, journey analysis – 10k free monthly sessions). A significant number of features like user ID and custom variable filters, session summaries, and their AI assistant are all on their paid Growth tier or higher.

PostHog includes all of this and more in a single product, with 1 million free events every month.

Hotjar
compare
Autocapture
Capture events without manual tracking
Custom events
Manually capture custom events and properties wherever they happen
Graphs & trends
Build custom insights and visualizations
Funnels
Track users through a sequence of events to find drop-off and improve conversion
Dashboards
Combine insights into shareable dashboards
Correlation analysis
Automatically identify significant factors that impact conversion
Group analytics
Track metrics at a company and account level
AI analysis
Surface user pain points using AI
Lifecycle
Track user lifecycle to understand how users interact with your product
Retention
Track user retention over time to understand how long users stay with your product
Stickiness
Track user stickiness over time to understand how long users stay with your product
User paths
Understand how users navigate through your product and where they get stuck

Session replay

Session replays are an essential tool for understanding how people use your product, especially for early-stage companies searching for product-market fit.

Since joining Contentsquare, Hotjar's session replay capabilities have expanded – recordings now include AI-powered summaries, error detection, and frustration signals. Mobile app session replay is also available through Contentsquare's Enterprise plan.

PostHog supports mobile session replay with 2,500 recordings free every month, including Android, iOS, React Native, and Flutter.

Both PostHog and Hotjar are good options if you're looking for a FullStory, LogRocket, or Microsoft Clarity alternative.

Hotjar
compare
Web app recordings
Capture recordings from single-page apps and websites
Android recordings
Record sessions from Android mobile apps
iOS recordings
Record sessions from iOS mobile apps
React Native recordings
Record sessions from React Native apps
Flutter recordings
Record sessions from Flutter apps
Console logs
Capture console output from the browser for debugging
Network monitoring
Monitor network activity during sessions
Playlists
Sort recordings into static and dynamic playlists
Highlights
Create short clips from recordings
Beta
Frustration and engagement scores
Filter recordings by sentiment analysis
Target recordings by URL
Start or filter recordings based on specific URLs or URL patterns
Record via feature flag
Only record sessions for users that have the flag enabled
Export recordings to JSON
Export important recording data for offline storage
Export recordings to video
Export session recordings as video files
Beta

Heatmaps

Heatmaps visualize where people click and navigate to on your app or website and, when combined with session replay, give a clearer overview of how users behave.

Hotjar
compare
Heatmaps
See clicks and mouse movement on your site
Clickmaps
See what elements people click on in pages
Scrollmaps
Visualize how far users scroll on your website
Rage clicks
Track repeated clicks in the same place
Save heatmaps
Save historic heatmaps
Toolbar
View heatmaps overlaid directly on a webpage

Surveys

Hotjar's surveys are now part of Contentsquare's Voice of Customer product. They've added AI-generated surveys, AI summary reports with sentiment analysis, and increased free response limits.

Hotjar still supports more survey types than PostHog, including unmoderated user tests and interview scheduling, but PostHog offers more precise targeting options.

Hotjar
compare
Platforms
Web surveys
Show surveys on websites and web apps
Mobile surveys
Show surveys in mobile apps
Question types
Multiple choice
Single-select questions with predefined answer options
Multi-select
Allow users to select multiple answers from a list
Numerical rating
Collect ratings on a numerical scale
Emoji reaction
Quick feedback collection using emoji reactions
Embedded links
Include clickable links within survey questions
Freeform text
Open-ended text responses for detailed feedback
Interview scheduling
Send users a link to schedule a feedback meeting
Presentation
Popover surveys
Display surveys as popovers in the bottom corner of the screen
Feedback button
Show a feedback button that opens surveys on click
Hosted surveys
Get a shareable URL to a survey that you can send directly to users or embed
Beta
Custom colors & positioning
Customize the colors of your surveys to match your brand
Custom HTML
Add HTML to your survey text
Iframe embedding
Embed surveys in your website using an iframe
Features
Sentiment analysis
Analyze survey results using AI to discover trends
Survey templates
Choose from a library of pre-built templates (CSAT, NPS, etc) or start from scratch
User interview requests
Templates for organizing and scheduling user interviews
API access
Full API access for creating custom survey experiences
Webhooks
Send survey responses to places like Slack or Teams
Targeting
Display conditions
Display surveys based on URL or person property
Event-triggered surveys
Trigger a survey to open when an event occurs, either every time or just once
Feature flag targeting
Target surveys to specific users based on feature flags
Custom targeting
Target surveys to specific users, cohorts, or behavioral segments

Price comparison

Hotjar's old pricing tiers (Business and Scale) no longer exist. Since the Contentsquare merger, Hotjar's tools are now sold under Contentsquare's pricing structure, which is split across three separate products – Experience Analytics (replays, heatmaps), Voice of Customer (surveys, interviews), and Product Analytics (powered by Heap). Each product has its own plan: Free, Growth, Pro, or Enterprise.

PostHog, by contrast, has fully transparent, usage-based pricing for every product on a single bill.

Free tier comparison

ContentsquarePostHog
Session replays10,000/mo5,000/mo
Heatmaps200,000/m (with sessions)Included with replays
Analytics events10,000 sessions (Product Analytics)1,000,000 events
Survey responses100/mo1,500/mo
Data retention1 month (Experience Analytics)7 years
Feature flags1,000,000 requests
A/B tests1,000,000 requests
Error tracking100,000 requests

Contentsquare does offer 200,000 monthly sessions for its Experience Analytics free plan, which is generous for heatmaps and basic session data. But its Product Analytics free tier is limited to just 10,000 sessions with limited history, and surveys cap at 100 responses per month.

PostHog gives you 1 million analytics events, 5,000 web replays, 2,500 mobile replays, 1,500 survey responses, and 1 million feature flag requests – all on the same platform.

PostHog uses usage-based pricing across all products. You only pay for what you use, and prices decrease at higher volumes. Here's what typical usage costs with PostHog:

Monthly usagePostHog cost
5,000 replays$0 (free tier)
15,000 replays$50
50,000 replays$157.5
100,000 replays$161.5
1,500 survey responses$0 (free tier)
2,500 survey responses$50
5,000 survey responses$122.50
1M analytics events$0 (free tier)
5M analytics events$137.2

Contentsquare's Growth plan starts at $40/month for Experience Analytics, $79/month for Voice of Customer (which includes surveys), and it's not disclosed for Product Analytics. Because replays, surveys, and analytics are billed as separate products, costs add up quickly once you need more than one tool. Pro and Enterprise pricing is custom and require a conversation with the sales team.

With PostHog, everything is on one bill with one pricing calculator. You can see exactly how much you'll pay using the calculator on our pricing page.

Platform and integrations

Data sources

PostHog has a built-in data warehouse, so you can import, combine, and analyze data from multiple sources, and combine it with analytics events. This means you can monitor deal counts using data from Hubspot, analyze gross revenue using Stripe data, and track support ticket SLAs using Zendesk data, all from within PostHog.

Hotjar
compare
Segment
Send events via Segment
Sentry
Send and receive data from Sentry
Stripe
Stripe customer data connector
Hubspot
Send and receive data from Hubspot
Zendesk
Send and receive data from Zendesk
Amazon S3
Export data to a S3 bucket
Postgres
Import and export data to a Postgres database
Snowflake
Export data to Snowflake database
Google Cloud Storage
Import/export data

Data destinations

Contentsquare has improved its data export capabilities since the Hotjar days – its Data Connect feature now exports behavioral data to Snowflake, BigQuery, Redshift, S3, and Databricks. However, PostHog can still send richer data because it collects more actionable data via product analytics, feature flags, and experiments.

Hotjar
compare
Hubspot
Send and receive data from Hubspot
Zapier
Trigger Zapier automations
Slack
Alerts and notifications for Slack
Microsoft Teams
Alerts and notifications for Microsoft Teams
Discord
Send survey responses and data to Discord
Intercom
Messaging and marketing automation
Salesforce
Sync event and person data
Customer.io
Messaging and marketing automation
CSV exports
Export your data as a CSV
Amazon S3
Export data to a S3 bucket
BigQuery
Export data to Google BigQuery for analysis

Privacy, compliance, and security

Regulatory compliance can be a critical need for many teams, especially if they operate in financial or healthcare industries. Regulations such as HIPAA and GDPR can require teams to store data in certain locations or protect it in certain ways.

Hotjar
compare
SOC 2 Type II
SOC 2 security certification
GDPR-ready
Can be compliant with GDPR
CCPA-ready
Compliant with California Consumer Privacy Act
HIPAA-ready
Can be compliant with HIPAA
Data anonymization
Anonymize user data for privacy
Cookieless tracking option
Track users without cookies

When to choose PostHog vs Hotjar

Choosing between PostHog and Hotjar (now Contentsquare) depends on what you need beyond session replay and heatmaps. Here's a quick guide:

  • Want an all-in-one developer platform that goes beyond user research with product analytics, feature flags, A/B testing, error tracking, and transparent pricing? Go with PostHog.

  • Need a focused UX research tool with session replays, AI-powered surveys, user interviews, and unmoderated user testing? Hotjar/Contentsquare is a solid choice.

Recommendations by team type

For engineering-led product teams

  • PostHog – SQL access, open-source codebase, and SDKs for every major framework. Tightly integrated feature flags, experiments, error tracking, and LLM analytics mean fewer tools to manage.

For UX research and design teams

  • Hotjar / Contentsquare – Built for qualitative user research with AI-generated surveys, user interviews, unmoderated user tests, and feedback widgets. The Sense AI assistant surfaces insights from survey responses and session replays automatically.

For product managers who also run experiments

  • PostHog – Run A/B tests, roll out features with flags, and measure impact on funnels and retention – all in one platform. Contentsquare doesn't include native feature flags or experimentation.

For e-commerce and CRO teams

  • Hotjar / Contentsquare – Zone-based heatmaps, journey analysis, and impact quantification help identify and prioritize conversion improvements. Its enterprise tier adds mobile app replay and revenue attribution.

For teams building AI products

  • PostHog – Native LLM analytics for tracking model performance, token costs, and debugging AI interactions. Contentsquare doesn't offer AI observability.

For privacy-conscious and regulated organizations

  • Both are SOC 2 certified, GDPR-ready, and CCPA-ready. PostHog is HIPAA-ready and offers EU hosting with raw data access via its data warehouse. Contentsquare/Hotjar is not HIPAA-compliant, but they do offer EU hosting.

For early-stage startups

Want to just try it already?

(Sorry for the shameless CTA.)

Frequently asked questions

What's the difference between PostHog and Hotjar?

Hotjar (now part of Contentsquare) is a UX research tool built for understanding user behavior through session replay, heatmaps, and surveys. PostHog is a broader all-in-one platform that combines those capabilities with product analytics, feature flags, A/B testing, error tracking, LLM analytics, and more – built for engineering-led teams who want everything in one place.

Is Hotjar still available or is it just Contentsquare now?

As of July 2025, Hotjar formally merged into the Contentsquare Group. The Hotjar brand still exists, but all products – session replay, heatmaps, surveys – are now part of the Contentsquare platform under new pricing tiers (Free, Growth, Pro, Enterprise). Existing Hotjar users were migrated to Contentsquare accounts.

Does PostHog replace Hotjar?

Yes, for most teams. PostHog offers session replay, heatmaps, and surveys – the core Hotjar features – plus product analytics, feature flags, A/B testing, error tracking, and more. If you're an engineering or product team that wants to go beyond user research, PostHog replaces Hotjar and several other tools in one platform.

Consider keeping Contentsquare if your team relies heavily on user interviews, unmoderated user tests, or the Sense AI assistant for UX research.

Which has better session replay – PostHog or Contentsquare?

PostHog includes more developer-focused features like console logs, network request monitoring, a DOM explorer, and performance metrics. It also supports mobile replay on all plans (Android, iOS, React Native, Flutter). Contentsquare added AI-powered replay summaries and frustration signals, but mobile replay is limited to Enterprise plans or Pro add-ons.

Does Contentsquare have error tracking?

Contentsquare has basic error detection through its Experience Monitoring product, which surfaces JavaScript errors and performance issues. However, this is more focused on frontend monitoring than full error tracking. PostHog includes native error tracking that connects exceptions and stack traces directly to session replays, user behavior, and feature flag changes.

Does Contentsquare have product analytics?

Yes, but it's complicated. Contentsquare's Product Analytics is powered by Heap, which it acquired in 2023. It's offered as a separate product with its own pricing (free tier: 10k sessions). Contentsquare's Experience Analytics also includes basic funnels, dashboards, and journey analysis.

PostHog's product analytics is fully integrated with all other tools on the same platform and same data.

Can I use PostHog and Contentsquare together?

Yes, though most teams find it redundant for replays and heatmaps. You can use Contentsquare for UX research (interviews, user tests) alongside PostHog for product analytics, feature flags, and experiments. PostHog can receive data from or send data to other tools via its CDP.

Does Contentsquare support mobile apps?

Partially. Contentsquare's mobile session replay and experience monitoring are limited to Enterprise plans (or Pro add-ons). PostHog supports mobile session replay on all plans with native SDKs for Android, iOS, React Native, and Flutter.

What are the best Hotjar alternatives in 2026?

The top Hotjar alternatives in 2026 include:

  • PostHog – Best all-in-one platform for teams wanting replay, heatmaps, analytics, feature flags, and experiments together
  • FullStory – Best for enterprise teams wanting AI-powered session insights with strong mobile support
  • Microsoft Clarity – Best free option for basic heatmaps and session replay
  • LogRocket – Best for frontend teams wanting replay with error tracking and performance monitoring
  • Mixpanel – Best for product teams wanting analytics-first with replay capabilities
Which is better for B2B SaaS – PostHog or Contentsquare?

PostHog is generally better for B2B SaaS teams. It includes group analytics for account-level analysis, feature flags for enterprise rollouts, and a built-in data warehouse for connecting CRM data from Stripe, HubSpot, and Zendesk. Contentsquare is more oriented toward B2C e-commerce and high-traffic consumer websites.

Can I migrate from Hotjar to PostHog?

There's no direct data migration from Hotjar/Contentsquare to PostHog since session replay data isn't portable between platforms. However, you can set up PostHog alongside Contentsquare and run them in parallel during a transition period. PostHog starts collecting data immediately via autocapture, so there's no gap in coverage. See our getting started guide for setup instructions.

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PostHog is an all-in-one developer platform for building successful products. We provide product analytics, web analytics, session replay, error tracking, feature flags, experiments, surveys, LLM analytics, data warehouse, CDP, and an AI product assistant to help debug your code, ship features faster, and keep all your usage and customer data in one stack.

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